sierra-research/tau3-bench
tau3-bench is a simulation framework for evaluating customer service agents across multiple domains. It includes 375 tasks spanning four domains: airline, retail, telecom, and banking knowledge.
Published 4/25/2026 by Ruofan Lu
harbor run -d sierra-research/tau3-benchsierra-research/tau3-bench
Citation
@misc{barres2025tau2,
title={tau^2-Bench: Evaluating Conversational Agents in a Dual-Control Environment},
author={Victor Barres and Honghua Dong and Soham Ray and Xujie Si and Karthik Narasimhan},
year={2025},
eprint={2506.07982},
archivePrefix={arXiv},
primaryClass={cs.AI},
url={https://arxiv.org/abs/2506.07982}
}
@misc{yao2024tau,
title={tau-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains},
author={Shunyu Yao and Noah Shinn and Pedram Razavi and Karthik Narasimhan},
year={2024},
eprint={2406.12045},
archivePrefix={arXiv},
primaryClass={cs.AI},
url={https://arxiv.org/abs/2406.12045}
}
@article{shi2026tau,
title={tau-Knowledge: Evaluating Conversational Agents over Unstructured Knowledge},
author={Shi, Quan and Zytek, Alexandra and Razavi, Pedram and Narasimhan, Karthik and Barres, Victor},
journal={arXiv preprint arXiv:2603.04370},
year={2026}
}
Authors & Contributions
This adapter is developed and maintained by Ruofan Lu from the Harbor team.
Issues and Contributions:
- Submit issues and pull requests to the main Harbor repository.
- Follow the repository coding style and adapter conventions.
Acknowledgement
API inference compute for running parity tests is generously supported by 2077AI (https://www.2077ai.com/).
| Task |
|---|
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-bad-vpn-user-abroad-roaming-disabled-on-persona-none |
sierra-research/tau3-bench__tau3-retail-12 |
sierra-research/tau3-bench__tau3-airline-33 |
sierra-research/tau3-bench__tau3-retail-63 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-022 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-093 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-data-usage-exceeded-user-abroad-roaming-disabled-off-persona-easy |
sierra-research/tau3-bench__tau3-retail-36 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-085 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-005 |
sierra-research/tau3-bench__tau3-airline-29 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-047 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-break-apn-mms-setting-break-app-both-permissions-data-mode-off-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-none |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-bad-vpn-data-usage-exceeded-user-abroad-roaming-disabled-off-persona-easy |
sierra-research/tau3-bench__tau3-retail-78 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-data-mode-off-user-abroad-roaming-disabled-on-persona-none |
sierra-research/tau3-bench__tau3-banking_knowledge-task-006 |
sierra-research/tau3-bench__tau3-telecom-service-issue-overdue-bill-suspension-unseat-sim-card-persona-easy |
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-bad-wifi-calling-break-app-sms-permission-data-mode-off-unseat-sim-card-user-abroad-roaming-enabled-off-persona-hard |
sierra-research/tau3-bench__tau3-retail-1 |
sierra-research/tau3-bench__tau3-airline-41 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-bad-vpn-user-abroad-roaming-disabled-off-persona-hard |
sierra-research/tau3-bench__tau3-banking_knowledge-task-003 |
sierra-research/tau3-bench__tau3-retail-60 |
sierra-research/tau3-bench__tau3-retail-59 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-wifi-calling-break-app-both-permissions-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-enabled-off-persona-none |
sierra-research/tau3-bench__tau3-banking_knowledge-task-097 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-029 |
sierra-research/tau3-bench__tau3-retail-6 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-contract-end-suspension-lock-sim-card-pin-unseat-sim-card-persona-easy |
sierra-research/tau3-bench__tau3-telecom-mms-issue-break-app-sms-permission-data-mode-off-persona-none |
sierra-research/tau3-bench__tau3-retail-48 |
sierra-research/tau3-bench__tau3-retail-52 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-data-saver-mode-on-data-usage-exceeded-user-abroad-roaming-disabled-off-persona-none |
sierra-research/tau3-bench__tau3-banking_knowledge-task-064 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-083 |
sierra-research/tau3-bench__tau3-retail-86 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-contract-end-suspension-unseat-sim-card-persona-easy |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-overdue-bill-suspension-persona-none |
sierra-research/tau3-bench__tau3-retail-93 |
sierra-research/tau3-bench__tau3-telecom-service-issue-break-apn-settings-lock-sim-card-pin-overdue-bill-suspension-persona-easy |
sierra-research/tau3-bench__tau3-banking_knowledge-task-037 |
sierra-research/tau3-bench__tau3-retail-7 |
sierra-research/tau3-bench__tau3-retail-46 |
sierra-research/tau3-bench__tau3-retail-56 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-lock-sim-card-pin-overdue-bill-suspension-unseat-sim-card-persona-none |
sierra-research/tau3-bench__tau3-retail-104 |
sierra-research/tau3-bench__tau3-airline-30 |
sierra-research/tau3-bench__tau3-retail-67 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-lock-sim-card-pin-persona-none |
sierra-research/tau3-bench__tau3-airline-23 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-031 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-098 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-052 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-038 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-vpn-data-saver-mode-on-user-abroad-roaming-disabled-on-persona-none |
sierra-research/tau3-bench__tau3-retail-81 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-bad-vpn-data-mode-off-data-saver-mode-on-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-easy |
sierra-research/tau3-bench__tau3-banking_knowledge-task-032 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-035 |
sierra-research/tau3-bench__tau3-telecom-service-issue-contract-end-suspension-lock-sim-card-pin-persona-hard |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-bad-vpn-data-saver-mode-on-user-abroad-roaming-disabled-on-persona-easy |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-data-mode-off-data-saver-mode-on-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-hard |
sierra-research/tau3-bench__tau3-retail-112 |
sierra-research/tau3-bench__tau3-airline-36 |
sierra-research/tau3-bench__tau3-airline-35 |
sierra-research/tau3-bench__tau3-retail-61 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-060 |
sierra-research/tau3-bench__tau3-retail-88 |
sierra-research/tau3-bench__tau3-airline-31 |
sierra-research/tau3-bench__tau3-retail-10 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-app-storage-permission-unseat-sim-card-persona-hard |
sierra-research/tau3-bench__tau3-retail-34 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-data-mode-off-data-usage-exceeded-persona-none |
sierra-research/tau3-bench__tau3-banking_knowledge-task-073 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-067 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-break-app-sms-permission-data-mode-off-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-none |
sierra-research/tau3-bench__tau3-retail-26 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-018 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-both-permissions-unseat-sim-card-user-abroad-roaming-enabled-off-persona-hard |
sierra-research/tau3-bench__tau3-banking_knowledge-task-046 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-bad-vpn-data-saver-mode-on-data-usage-exceeded-user-abroad-roaming-disabled-off-persona-easy |
sierra-research/tau3-bench__tau3-banking_knowledge-task-075 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-087 |
sierra-research/tau3-bench__tau3-retail-38 |
sierra-research/tau3-bench__tau3-retail-66 |
sierra-research/tau3-bench__tau3-retail-90 |
sierra-research/tau3-bench__tau3-airline-42 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-002 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-045 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-wifi-calling-user-abroad-roaming-enabled-off-persona-easy |
sierra-research/tau3-bench__tau3-retail-28 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-079 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-025 |
sierra-research/tau3-bench__tau3-retail-11 |
sierra-research/tau3-bench__tau3-airline-3 |
sierra-research/tau3-bench__tau3-retail-33 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-bad-vpn-data-mode-off-data-saver-mode-on-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-easy |
sierra-research/tau3-bench__tau3-retail-108 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-bad-wifi-calling-break-app-both-permissions-data-usage-exceeded-user-abroad-roaming-disabled-off-persona-hard |
Displaying 100 of 375 tasks