Effective Date: July 10, 2026
1. Introduction
This Privacy Policy (the "Policy") explains how HarborCo Inc. ("Harbor", "we", "us", "our") collects, uses, and discloses personal information through its Harbor Hub platform, including its APIs, command-line tools, web interfaces, and related services (all of the foregoing collectively, the "Service").
2. Information Collected and How We Use It
As explained further in this section, you will have the opportunity to provide us with certain personal information. In addition, we may collect certain personal information automatically through your use of the Service. The rest of this section provides a more detailed explanation of the personal information we collect, how we use that personal information, and our lawful bases for processing that personal information.
2.1 Voluntarily Disclosed Information
The following table identifies the specific purposes for which you may voluntarily disclose personal information to us, along with our lawful bases for processing that personal information.
| Purpose for Collection | Type of Personal Information | How we collect that information | Lawful Basis for Processing |
|---|---|---|---|
| Account creation; operational communications about the Service | Name, email address | Directly from you or from GitHub, if you log into the Service with your GitHub credentials | Performance of a contract with you |
2.2 Automatically Collected Information
Whenever you interact with the Service, we automatically receive and record information from your browser or device, which may include your general location, your device and browser type, and the URL of the page you came from. We also use a first party cookie for authentication. We use the data we automatically collect from you to authenticate your session and to better understand how the Service is performing. We collect this information for our legitimate interest of ensuring the security of the Service and monitoring the performance of the Service.
3. Disclosure of Personal Information
We may disclose your personal information as detailed in this section.
3.1 Personnel and Third Party Service Providers
We employ personnel and engage other companies and people to perform tasks on our behalf and need to share your personal information with them to provide products or services to you. For example, all data that we receive is stored on servers hosted by Google and Supabase.
3.2 Third Party Applications
If you use third party applications (the "Third Party Apps") as part of the Service (such as Slack or Discord), the providers of those Third Party Apps (the "Third Party Providers") will be able to access any personal information you submit to those Third Party Apps when using the Service. Any Third Party Provider's use of your personal information is subject to the applicable agreement between you and the Third Party Provider. Harbor is not responsible for any access to or use of your personal information by Third Party Providers. You are solely responsible for the decision to permit any Third Party Provider to use your personal information.
3.3 Analytics Services
We use Vercel Analytics to understand how visitors engage with our Service. The information collected by Vercel cannot be used to identify you individually. You can learn more about the information that Vercel collects at https://vercel.com/docs/analytics/privacy-policy.
3.4 Business Transfers
If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.
3.5 Legal Compliance
We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with governmental requests, law enforcement or court orders, or enforce or apply our Terms of Service and other agreements.
4. International Transfers
We may transfer the personal information of users from the European Economic Area, Switzerland, or United Kingdom to the United States. When doing so, we rely on adequacy decisions, data transfer agreements, or other legally compliant mechanisms for such transfers, including standard contractual clauses. You can ask for a copy of these standard contractual clauses by contacting us as set out below.
5. Security
We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. In addition, we rely on the technical safeguards provided by the third-party service providers we use to host, store, and process your personal information. We cannot, however, ensure or warrant that your personal information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
6. Your Rights
6.1 Rights of Users in the EEA, Switzerland, and UK
If you reside in the EEA, Switzerland, or the UK, you have the following rights:
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Request access to your personal information. You may request a copy of the personal information we hold about you and to check that we are lawfully processing it. Where we have good reason, and where applicable law permits, we can refuse your request for a copy of your personal information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reason(s) for doing so.
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Request correction of your personal information. You may request that we correct any incomplete or inaccurate data we hold about you.
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Request erasure of your personal information. You may request that we delete or remove personal information where there is no good reason for us continuing to process it. You may also ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your personal information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. You may not request the removal of de-identified, anonymous, or aggregate data from our databases.
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Right to Object to or Restrict Processing. In certain circumstances, you have the right to object to our processing of your personal information (for example, if we are processing your personal information on the basis of our legitimate interests but there are no longer any compelling legitimate grounds to justify our processing overriding your rights and interests). You may also restrict our processing of your personal information, for example during a period in which we are verifying the accuracy of your personal information in circumstances where you have challenged the accuracy of that personal information.
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Request the transfer of your personal information to you or to a third party. In certain instances, you have a right to receive the personal information that we hold about you (or a portion thereof) in a structured, commonly used and machine-readable format. In such circumstances, you can ask us to transmit your personal information to you or directly to a third-party organization on your behalf. While we are happy for such requests to be made, we are not able to guarantee technical compatibility with a third-party organization's systems. We are also unable to comply with requests that relate to personal information of others without their consent.
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Withdraw consent. You may withdraw your consent for our processing of your personal information where we are relying on consent to process that personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
6.2 Rights of All Other Users
Regardless of where you reside, you can request the modification or deletion of your account registration information by following the instructions in Section 6.3 below. Please understand, however, that it may be impossible to delete this information completely, due to backups and records of deletions. In addition, we may deny a deletion request if the denial is necessary for us to comply with applicable law.
6.3 How to Exercise Your Rights
If you wish to exercise any of the rights set out above, please send an email to support@harborframework.com. Please note that to protect your personal information and the integrity of our Service, we may need to collect additional information to verify your identity before processing your request. If you are not satisfied with any decision we make with respect to your request, you can let us know the reasons for your concern, and we will review your appeal.
6.4 Supervisory Authorities
We welcome and appreciate the chance to address any concerns you may have about the Policy and our collection and use of your personal information. To the extent you feel like we have not addressed your concerns, and depending on your jurisdiction, you may have the right to make a complaint at any time to your data protection supervisory authority. For end users in the EEA, you can find contact information for each country's supervisory authority here. For end users in the UK, you can find contact information for the Information Commissioner's Office (ICO) on the ICO's website here.
7. Retention of Information
Subject to your right to request deletion of your personal information in accordance with Section 6, we will retain your personal information as long as needed for your use of the Service, and our compliance with legal obligations.
8. How We Respond to Do Not Track Signals
We will honor your exercise of your rights with respect to your personal information in accordance with Section 6. Apart from those rights, we do not respond to "Do Not Track" signals.
9. Age of Users
Children under the age of 13 are not permitted to use, access or register for the Service in any way. We do not knowingly collect or solicit information from anyone under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as quickly as possible.
10. Changes to Policy
We're constantly trying to improve the Service, so we may need to change this Policy from time to time as well. The date of the last modification will be posted at the beginning of this Policy. We will notify you about material changes to this Policy, but it is your responsibility to check from time to time for updates. By continuing to access or use the Service, you are indicating that you agree to be bound by the modified Policy.
11. Contact Us
If you have any questions or concerns regarding this Policy, please send us a detailed message to support@harborframework.com.