sierra-research/tau3-bench
tau3-bench is a simulation framework for evaluating customer service agents across multiple domains. It includes 375 tasks spanning four domains: airline, retail, telecom, and banking knowledge.
Published 4/25/2026 by Ruofan Lu
harbor run -d sierra-research/tau3-benchsierra-research/tau3-bench
Citation
@misc{barres2025tau2,
title={tau^2-Bench: Evaluating Conversational Agents in a Dual-Control Environment},
author={Victor Barres and Honghua Dong and Soham Ray and Xujie Si and Karthik Narasimhan},
year={2025},
eprint={2506.07982},
archivePrefix={arXiv},
primaryClass={cs.AI},
url={https://arxiv.org/abs/2506.07982}
}
@misc{yao2024tau,
title={tau-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains},
author={Shunyu Yao and Noah Shinn and Pedram Razavi and Karthik Narasimhan},
year={2024},
eprint={2406.12045},
archivePrefix={arXiv},
primaryClass={cs.AI},
url={https://arxiv.org/abs/2406.12045}
}
@article{shi2026tau,
title={tau-Knowledge: Evaluating Conversational Agents over Unstructured Knowledge},
author={Shi, Quan and Zytek, Alexandra and Razavi, Pedram and Narasimhan, Karthik and Barres, Victor},
journal={arXiv preprint arXiv:2603.04370},
year={2026}
}
Authors & Contributions
This adapter is developed and maintained by Ruofan Lu from the Harbor team.
Issues and Contributions:
- Submit issues and pull requests to the main Harbor repository.
- Follow the repository coding style and adapter conventions.
Acknowledgement
API inference compute for running parity tests is generously supported by 2077AI (https://www.2077ai.com/).
| Task |
|---|
sierra-research/tau3-bench__tau3-retail-75 |
sierra-research/tau3-bench__tau3-retail-64 |
sierra-research/tau3-bench__tau3-retail-24 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-break-apn-mms-setting-break-app-storage-permission-persona-none |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-persona-hard |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-app-storage-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-enabled-off-persona-hard |
sierra-research/tau3-bench__tau3-banking_knowledge-task-021 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-data-mode-off-data-saver-mode-on-persona-hard |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-user-abroad-roaming-enabled-off-persona-none |
sierra-research/tau3-bench__tau3-telecom-service-issue-break-apn-settings-lock-sim-card-pin-overdue-bill-suspension-unseat-sim-card-persona-easy |
sierra-research/tau3-bench__tau3-banking_knowledge-task-041 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-082 |
sierra-research/tau3-bench__tau3-airline-18 |
sierra-research/tau3-bench__tau3-airline-32 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-076 |
sierra-research/tau3-bench__tau3-retail-44 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-contract-end-suspension-lock-sim-card-pin-persona-none |
sierra-research/tau3-bench__tau3-airline-4 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-092 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-074 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-040 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-061 |
sierra-research/tau3-bench__tau3-retail-22 |
sierra-research/tau3-bench__tau3-airline-28 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-089 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-app-sms-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-off-persona-none |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-data-usage-exceeded-persona-none |
sierra-research/tau3-bench__tau3-retail-91 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-094 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-bad-vpn-data-mode-off-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-easy |
sierra-research/tau3-bench__tau3-retail-9 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-bad-vpn-data-mode-off-data-saver-mode-on-user-abroad-roaming-disabled-off-persona-hard |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-bad-vpn-user-abroad-roaming-enabled-off-persona-easy |
sierra-research/tau3-bench__tau3-telecom-mms-issue-break-apn-mms-setting-data-mode-off-user-abroad-roaming-disabled-on-persona-hard |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-sms-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-on-persona-none |
sierra-research/tau3-bench__tau3-banking_knowledge-task-027 |
sierra-research/tau3-bench__tau3-retail-14 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-080 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-lock-sim-card-pin-persona-easy |
sierra-research/tau3-bench__tau3-retail-57 |
sierra-research/tau3-bench__tau3-airline-39 |
sierra-research/tau3-bench__tau3-airline-5 |
sierra-research/tau3-bench__tau3-retail-50 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-both-permissions-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-off-persona-hard |
sierra-research/tau3-bench__tau3-banking_knowledge-task-049 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-unseat-sim-card-persona-none |
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-wifi-calling-break-apn-mms-setting-data-mode-off-data-usage-exceeded-unseat-sim-card-persona-none |
sierra-research/tau3-bench__tau3-retail-68 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-019 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-easy |
sierra-research/tau3-bench__tau3-retail-13 |
sierra-research/tau3-bench__tau3-airline-16 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-036 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-break-apn-mms-setting-data-mode-off-unseat-sim-card-user-abroad-roaming-disabled-off-persona-easy |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-data-mode-off-data-saver-mode-on-data-usage-exceeded-user-abroad-roaming-disabled-on-persona-none |
sierra-research/tau3-bench__tau3-retail-31 |
sierra-research/tau3-bench__tau3-retail-35 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-078 |
sierra-research/tau3-bench__tau3-airline-25 |
sierra-research/tau3-bench__tau3-retail-55 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-058 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-lock-sim-card-pin-overdue-bill-suspension-persona-hard |
sierra-research/tau3-bench__tau3-retail-62 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-break-app-both-permissions-unseat-sim-card-user-abroad-roaming-disabled-on-persona-hard |
sierra-research/tau3-bench__tau3-banking_knowledge-task-065 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-099 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-overdue-bill-suspension-persona-none |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-on-persona-easy |
sierra-research/tau3-bench__tau3-retail-39 |
sierra-research/tau3-bench__tau3-retail-53 |
sierra-research/tau3-bench__tau3-airline-12 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-044 |
sierra-research/tau3-bench__tau3-airline-11 |
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-lock-sim-card-pin-overdue-bill-suspension-unseat-sim-card-persona-easy |
sierra-research/tau3-bench__tau3-airline-1 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-data-mode-off-user-abroad-roaming-disabled-on-persona-hard |
sierra-research/tau3-bench__tau3-retail-94 |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-data-saver-mode-on-user-abroad-roaming-enabled-off-persona-easy |
sierra-research/tau3-bench__tau3-airline-37 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-017 |
sierra-research/tau3-bench__tau3-retail-40 |
sierra-research/tau3-bench__tau3-retail-109 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-both-permissions-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-on-persona-hard |
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-data-saver-mode-on-data-usage-exceeded-persona-easy |
sierra-research/tau3-bench__tau3-retail-103 |
sierra-research/tau3-bench__tau3-retail-87 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-100 |
sierra-research/tau3-bench__tau3-airline-27 |
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-storage-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-persona-easy |
sierra-research/tau3-bench__tau3-retail-82 |
sierra-research/tau3-bench__tau3-retail-70 |
sierra-research/tau3-bench__tau3-retail-102 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-063 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-057 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-066 |
sierra-research/tau3-bench__tau3-retail-101 |
sierra-research/tau3-bench__tau3-retail-47 |
sierra-research/tau3-bench__tau3-retail-92 |
sierra-research/tau3-bench__tau3-banking_knowledge-task-012 |
sierra-research/tau3-bench__tau3-retail-16 |
Displaying 100 of 375 tasks