sierra-research/tau3-bench

tau3-bench is a simulation framework for evaluating customer service agents across multiple domains. It includes 375 tasks spanning four domains: airline, retail, telecom, and banking knowledge.

Published 4/25/2026 by

harbor run -d sierra-research/tau3-bench

sierra-research/tau3-bench

Citation

@misc{barres2025tau2,
  title={tau^2-Bench: Evaluating Conversational Agents in a Dual-Control Environment},
  author={Victor Barres and Honghua Dong and Soham Ray and Xujie Si and Karthik Narasimhan},
  year={2025},
  eprint={2506.07982},
  archivePrefix={arXiv},
  primaryClass={cs.AI},
  url={https://arxiv.org/abs/2506.07982}
}

@misc{yao2024tau,
  title={tau-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains},
  author={Shunyu Yao and Noah Shinn and Pedram Razavi and Karthik Narasimhan},
  year={2024},
  eprint={2406.12045},
  archivePrefix={arXiv},
  primaryClass={cs.AI},
  url={https://arxiv.org/abs/2406.12045}
}

@article{shi2026tau,
  title={tau-Knowledge: Evaluating Conversational Agents over Unstructured Knowledge},
  author={Shi, Quan and Zytek, Alexandra and Razavi, Pedram and Narasimhan, Karthik and Barres, Victor},
  journal={arXiv preprint arXiv:2603.04370},
  year={2026}
}

Authors & Contributions

This adapter is developed and maintained by Ruofan Lu from the Harbor team.

Issues and Contributions:

  • Submit issues and pull requests to the main Harbor repository.
  • Follow the repository coding style and adapter conventions.

Acknowledgement

API inference compute for running parity tests is generously supported by 2077AI (https://www.2077ai.com/).

Task
sierra-research/tau3-bench__tau3-retail-75
sierra-research/tau3-bench__tau3-retail-64
sierra-research/tau3-bench__tau3-retail-24
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-break-apn-mms-setting-break-app-storage-permission-persona-none
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-persona-hard
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-app-storage-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-enabled-off-persona-hard
sierra-research/tau3-bench__tau3-banking_knowledge-task-021
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-data-mode-off-data-saver-mode-on-persona-hard
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-user-abroad-roaming-enabled-off-persona-none
sierra-research/tau3-bench__tau3-telecom-service-issue-break-apn-settings-lock-sim-card-pin-overdue-bill-suspension-unseat-sim-card-persona-easy
sierra-research/tau3-bench__tau3-banking_knowledge-task-041
sierra-research/tau3-bench__tau3-banking_knowledge-task-082
sierra-research/tau3-bench__tau3-airline-18
sierra-research/tau3-bench__tau3-airline-32
sierra-research/tau3-bench__tau3-banking_knowledge-task-076
sierra-research/tau3-bench__tau3-retail-44
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-contract-end-suspension-lock-sim-card-pin-persona-none
sierra-research/tau3-bench__tau3-airline-4
sierra-research/tau3-bench__tau3-banking_knowledge-task-092
sierra-research/tau3-bench__tau3-banking_knowledge-task-074
sierra-research/tau3-bench__tau3-banking_knowledge-task-040
sierra-research/tau3-bench__tau3-banking_knowledge-task-061
sierra-research/tau3-bench__tau3-retail-22
sierra-research/tau3-bench__tau3-airline-28
sierra-research/tau3-bench__tau3-banking_knowledge-task-089
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-app-sms-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-off-persona-none
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-data-usage-exceeded-persona-none
sierra-research/tau3-bench__tau3-retail-91
sierra-research/tau3-bench__tau3-banking_knowledge-task-094
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-bad-vpn-data-mode-off-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-easy
sierra-research/tau3-bench__tau3-retail-9
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-bad-vpn-data-mode-off-data-saver-mode-on-user-abroad-roaming-disabled-off-persona-hard
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-bad-vpn-user-abroad-roaming-enabled-off-persona-easy
sierra-research/tau3-bench__tau3-telecom-mms-issue-break-apn-mms-setting-data-mode-off-user-abroad-roaming-disabled-on-persona-hard
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-sms-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-on-persona-none
sierra-research/tau3-bench__tau3-banking_knowledge-task-027
sierra-research/tau3-bench__tau3-retail-14
sierra-research/tau3-bench__tau3-banking_knowledge-task-080
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-lock-sim-card-pin-persona-easy
sierra-research/tau3-bench__tau3-retail-57
sierra-research/tau3-bench__tau3-airline-39
sierra-research/tau3-bench__tau3-airline-5
sierra-research/tau3-bench__tau3-retail-50
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-both-permissions-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-off-persona-hard
sierra-research/tau3-bench__tau3-banking_knowledge-task-049
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-unseat-sim-card-persona-none
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-wifi-calling-break-apn-mms-setting-data-mode-off-data-usage-exceeded-unseat-sim-card-persona-none
sierra-research/tau3-bench__tau3-retail-68
sierra-research/tau3-bench__tau3-banking_knowledge-task-019
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-easy
sierra-research/tau3-bench__tau3-retail-13
sierra-research/tau3-bench__tau3-airline-16
sierra-research/tau3-bench__tau3-banking_knowledge-task-036
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-break-apn-mms-setting-data-mode-off-unseat-sim-card-user-abroad-roaming-disabled-off-persona-easy
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-data-mode-off-data-saver-mode-on-data-usage-exceeded-user-abroad-roaming-disabled-on-persona-none
sierra-research/tau3-bench__tau3-retail-31
sierra-research/tau3-bench__tau3-retail-35
sierra-research/tau3-bench__tau3-banking_knowledge-task-078
sierra-research/tau3-bench__tau3-airline-25
sierra-research/tau3-bench__tau3-retail-55
sierra-research/tau3-bench__tau3-banking_knowledge-task-058
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-lock-sim-card-pin-overdue-bill-suspension-persona-hard
sierra-research/tau3-bench__tau3-retail-62
sierra-research/tau3-bench__tau3-telecom-mms-issue-break-app-both-permissions-unseat-sim-card-user-abroad-roaming-disabled-on-persona-hard
sierra-research/tau3-bench__tau3-banking_knowledge-task-065
sierra-research/tau3-bench__tau3-banking_knowledge-task-099
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-overdue-bill-suspension-persona-none
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-on-persona-easy
sierra-research/tau3-bench__tau3-retail-39
sierra-research/tau3-bench__tau3-retail-53
sierra-research/tau3-bench__tau3-airline-12
sierra-research/tau3-bench__tau3-banking_knowledge-task-044
sierra-research/tau3-bench__tau3-airline-11
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-lock-sim-card-pin-overdue-bill-suspension-unseat-sim-card-persona-easy
sierra-research/tau3-bench__tau3-airline-1
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-data-mode-off-user-abroad-roaming-disabled-on-persona-hard
sierra-research/tau3-bench__tau3-retail-94
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-data-saver-mode-on-user-abroad-roaming-enabled-off-persona-easy
sierra-research/tau3-bench__tau3-airline-37
sierra-research/tau3-bench__tau3-banking_knowledge-task-017
sierra-research/tau3-bench__tau3-retail-40
sierra-research/tau3-bench__tau3-retail-109
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-both-permissions-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-on-persona-hard
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-data-saver-mode-on-data-usage-exceeded-persona-easy
sierra-research/tau3-bench__tau3-retail-103
sierra-research/tau3-bench__tau3-retail-87
sierra-research/tau3-bench__tau3-banking_knowledge-task-100
sierra-research/tau3-bench__tau3-airline-27
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-storage-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-persona-easy
sierra-research/tau3-bench__tau3-retail-82
sierra-research/tau3-bench__tau3-retail-70
sierra-research/tau3-bench__tau3-retail-102
sierra-research/tau3-bench__tau3-banking_knowledge-task-063
sierra-research/tau3-bench__tau3-banking_knowledge-task-057
sierra-research/tau3-bench__tau3-banking_knowledge-task-066
sierra-research/tau3-bench__tau3-retail-101
sierra-research/tau3-bench__tau3-retail-47
sierra-research/tau3-bench__tau3-retail-92
sierra-research/tau3-bench__tau3-banking_knowledge-task-012
sierra-research/tau3-bench__tau3-retail-16

Displaying 100 of 375 tasks