sierra-research/tau3-bench

tau3-bench is a simulation framework for evaluating customer service agents across multiple domains. It includes 375 tasks spanning four domains: airline, retail, telecom, and banking knowledge.

Published 4/25/2026 by

harbor run -d sierra-research/tau3-bench

sierra-research/tau3-bench

Citation

@misc{barres2025tau2,
  title={tau^2-Bench: Evaluating Conversational Agents in a Dual-Control Environment},
  author={Victor Barres and Honghua Dong and Soham Ray and Xujie Si and Karthik Narasimhan},
  year={2025},
  eprint={2506.07982},
  archivePrefix={arXiv},
  primaryClass={cs.AI},
  url={https://arxiv.org/abs/2506.07982}
}

@misc{yao2024tau,
  title={tau-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains},
  author={Shunyu Yao and Noah Shinn and Pedram Razavi and Karthik Narasimhan},
  year={2024},
  eprint={2406.12045},
  archivePrefix={arXiv},
  primaryClass={cs.AI},
  url={https://arxiv.org/abs/2406.12045}
}

@article{shi2026tau,
  title={tau-Knowledge: Evaluating Conversational Agents over Unstructured Knowledge},
  author={Shi, Quan and Zytek, Alexandra and Razavi, Pedram and Narasimhan, Karthik and Barres, Victor},
  journal={arXiv preprint arXiv:2603.04370},
  year={2026}
}

Authors & Contributions

This adapter is developed and maintained by Ruofan Lu from the Harbor team.

Issues and Contributions:

  • Submit issues and pull requests to the main Harbor repository.
  • Follow the repository coding style and adapter conventions.

Acknowledgement

API inference compute for running parity tests is generously supported by 2077AI (https://www.2077ai.com/).

Task
sierra-research/tau3-bench__tau3-airline-24
sierra-research/tau3-bench__tau3-banking_knowledge-task-090
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-data-mode-off-persona-none
sierra-research/tau3-bench__tau3-retail-51
sierra-research/tau3-bench__tau3-retail-72
sierra-research/tau3-bench__tau3-airline-40
sierra-research/tau3-bench__tau3-banking_knowledge-task-054
sierra-research/tau3-bench__tau3-banking_knowledge-task-020
sierra-research/tau3-bench__tau3-retail-89
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-bad-vpn-data-mode-off-data-saver-mode-on-persona-none
sierra-research/tau3-bench__tau3-airline-13
sierra-research/tau3-bench__tau3-banking_knowledge-task-056
sierra-research/tau3-bench__tau3-airline-0
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-overdue-bill-suspension-unseat-sim-card-persona-easy
sierra-research/tau3-bench__tau3-banking_knowledge-task-072
sierra-research/tau3-bench__tau3-retail-37
sierra-research/tau3-bench__tau3-telecom-service-issue-break-apn-settings-contract-end-suspension-lock-sim-card-pin-persona-hard
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-break-app-storage-permission-data-mode-off-user-abroad-roaming-enabled-off-persona-easy
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-bad-wifi-calling-break-app-sms-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-enabled-off-persona-easy
sierra-research/tau3-bench__tau3-banking_knowledge-task-048
sierra-research/tau3-bench__tau3-banking_knowledge-task-088
sierra-research/tau3-bench__tau3-banking_knowledge-task-014
sierra-research/tau3-bench__tau3-retail-4
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-user-abroad-roaming-enabled-off-persona-hard
sierra-research/tau3-bench__tau3-banking_knowledge-task-050
sierra-research/tau3-bench__tau3-banking_knowledge-task-086
sierra-research/tau3-bench__tau3-retail-80
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-wifi-calling-break-apn-mms-setting-break-app-sms-permission-data-usage-exceeded-persona-hard
sierra-research/tau3-bench__tau3-banking_knowledge-task-101
sierra-research/tau3-bench__tau3-retail-30
sierra-research/tau3-bench__tau3-airline-6
sierra-research/tau3-bench__tau3-telecom-mms-issue-break-app-both-permissions-data-usage-exceeded-persona-hard
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-break-app-both-permissions-persona-easy
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-data-mode-off-data-usage-exceeded-user-abroad-roaming-disabled-on-persona-none
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-storage-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-disabled-off-persona-easy
sierra-research/tau3-bench__tau3-airline-17
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-lock-sim-card-pin-unseat-sim-card-persona-none
sierra-research/tau3-bench__tau3-banking_knowledge-task-091
sierra-research/tau3-bench__tau3-airline-47
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-break-app-both-permissions-persona-hard
sierra-research/tau3-bench__tau3-retail-100
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-break-app-sms-permission-user-abroad-roaming-disabled-on-persona-hard
sierra-research/tau3-bench__tau3-telecom-mms-issue-airplane-mode-on-bad-network-preference-bad-wifi-calling-break-apn-mms-setting-break-app-sms-permission-data-mode-off-data-usage-exceeded-unseat-sim-card-user-abroad-roaming-enabled-off-persona-none
sierra-research/tau3-bench__tau3-retail-83
sierra-research/tau3-bench__tau3-airline-46
sierra-research/tau3-bench__tau3-retail-111
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-user-abroad-roaming-disabled-on-persona-none
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-data-saver-mode-on-user-abroad-roaming-disabled-on-persona-none
sierra-research/tau3-bench__tau3-retail-96
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-network-preference-user-abroad-roaming-disabled-off-persona-none
sierra-research/tau3-bench__tau3-banking_knowledge-task-070
sierra-research/tau3-bench__tau3-banking_knowledge-task-051
sierra-research/tau3-bench__tau3-banking_knowledge-task-015
sierra-research/tau3-bench__tau3-retail-32
sierra-research/tau3-bench__tau3-airline-9
sierra-research/tau3-bench__tau3-retail-21
sierra-research/tau3-bench__tau3-retail-107
sierra-research/tau3-bench__tau3-banking_knowledge-task-096
sierra-research/tau3-bench__tau3-retail-49
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-wifi-calling-break-apn-mms-setting-break-app-both-permissions-data-mode-off-data-usage-exceeded-user-abroad-roaming-disabled-off-persona-none
sierra-research/tau3-bench__tau3-telecom-mms-issue-break-app-storage-permission-unseat-sim-card-user-abroad-roaming-disabled-on-persona-easy
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-vpn-data-mode-off-data-usage-exceeded-user-abroad-roaming-disabled-off-persona-none
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-airplane-mode-on-bad-network-preference-bad-vpn-data-saver-mode-on-data-usage-exceeded-user-abroad-roaming-enabled-off-persona-none
sierra-research/tau3-bench__tau3-airline-8
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-data-mode-off-data-saver-mode-on-data-usage-exceeded-user-abroad-roaming-disabled-off-persona-easy
sierra-research/tau3-bench__tau3-retail-42
sierra-research/tau3-bench__tau3-banking_knowledge-task-007
sierra-research/tau3-bench__tau3-telecom-mobile-data-issue-bad-network-preference-data-saver-mode-on-data-usage-exceeded-persona-hard
sierra-research/tau3-bench__tau3-airline-10
sierra-research/tau3-bench__tau3-telecom-service-issue-airplane-mode-on-break-apn-settings-overdue-bill-suspension-unseat-sim-card-persona-none
sierra-research/tau3-bench__tau3-telecom-mms-issue-bad-wifi-calling-data-mode-off-data-usage-exceeded-persona-easy
sierra-research/tau3-bench__tau3-airline-26
sierra-research/tau3-bench__tau3-banking_knowledge-task-001
sierra-research/tau3-bench__tau3-airline-2
sierra-research/tau3-bench__tau3-retail-74

Displaying 75 of 375 tasks